BASIS-Bench
arXiv preprint · 2026

Personalization Without Stereotyping

Do Speech LLMs Know When to Turn a Deaf Ear?

Kshitij Ambilduke1,2, Caroline Brun2, Thibaut Thonet2, Vassilina Nikoulina2, Marcely Zanon Boito2

1Université Paris-Saclay  ·  2NAVER LABS Europe

Paper Code TBD Data TBD
TL;DR — Along with the linguistic content, speech LLMs have access to the acoustics: demographic cues such as age and gender that text alone does not carry. This access is a duality — an opportunity to personalize, and a risk to be biased. BASIS-Bench disentangles this tension for eight recent speech LLMs, and decomposes where demographic-dependent behavior comes from: the acoustics, the backbone, or their interaction. Together, our results show that current speech LLMs often fail to listen when demographics matter, yet fail to turn a deaf ear when they do not.

BASIS-Bench

Bias And perSonalization In Speech LLMs Benchmark

BASIS-Bench overview. 1 — Demographic Robustness: can the model reliably process speech and perceive demographic cues? Accent/age/gender ASR and SQA on Fair-Speech, LibriSQA, SD-QA; age/gender classification on the datasets of axes 2 and 3. 2 — Stereotypical Bias: can the model ignore demographic cues when they are irrelevant for the task? Age/gender MCQA association test on Spoken StereoSet+. 3 — Personalization: can the model use demographic cues when explicitly requested? Age: open-ended SQA on ELIP-Pair; gender: MCQA SQA on BASIS-Health/Product.
Abstract

Recent speech LLMs can leverage rich paralinguistic cues, enabling more complex and personalized interactions. However, little work investigates how this sensitivity can lead to stereotyping, and existing evaluations largely measure demographic disparities without distinguishing beneficial personalization from stereotypical behavior. We introduce BASIS-Bench, a benchmark designed to disentangle these two aspects through three axes: (1) demographic robustness, measuring disparities in content-based tasks across speakers and demographic classification capabilities; (2) stereotypical bias, measuring whether perceived demographic cues trigger unprompted stereotypical behavior; and (3) personalization, measuring whether models can tailor responses to demographic characteristics when explicitly requested. We evaluate eight recent speech LLMs and find that, despite often recognizing demographic cues, most fail to translate them into appropriate personalization. Explicit demographic labels improve personalization but also amplify stereotypical associations already present in the textual backbones. These findings highlight the need to train speech LLMs not only to perceive demographic cues, but to learn when they should shape their responses.

Sources of disparities and evaluation modes

We distinguish three sources of demographic disparity, and design our evaluation framework to disentangle their contributions.

Acoustic effect

Disparities arising from the speech encoding process: how reliably linguistic content and demographic cues are represented and perceived. Probed by the demographic robustness axis.

Backbone effect

Biases and personalization capabilities inherited from the foundation LLM, independently of the speech modality. Probed by the text modes.

Interaction effect

How speech integration amplifies or dampens the behavior already present in the backbone. Probed by comparing equivalent speech and text modes.

We consider personalization and stereotypical bias under four evaluation settings, in order to better isolate acoustic, backbone and interaction effects.

speech-implicit · demographics only through the speech (target setting) speech-explicit · speech + textual demographic label in the prompt text-implicit · transcript only (backbone’s default behavior) text-explicit · transcript + textual demographic label in the prompt

Interactive results

Eight speech LLMs, one dot each, in every plot; up and to the right is better on every axis.

Hover or click a model to highlight it in every plot · hover any dot for its exact numbers · every plotted value is also in the “View as table” toggles

Demographic Robustness Acoustic effect

Before asking how models use demographic cues: can they reliably process speech and perceive them at all? Accuracy on content-based tasks (ASR + SQA) against demographic classification accuracy.

Classify

Content-based robustness vs. demographic perception

Same x for both dimensions — only the classification target changes

Stereotypical Bias vs Personalization Backbone effectInteraction effect

The hollow dots are the implicit anchors — they stay on screen. Selecting Explicit adds the filled dots, each tied to its anchor by a dashed link, so it is clear where every model starts and where it ends up. Speech + Explicit reproduces the paper’s Figure 2; the blue band is the Pareto frontier over the speech-implicit points. Axis ranges are fitted per panel, so compare positions within a panel, not across the two.

Modality
Demographics

Gender

ICAT (1 − stereotypical bias) vs. personalization accuracy · Spoken StereoSet+ / BASIS-Health + BASIS-Product

  • Models that show higher unbiasedness are also the ones that are least personalized — and the more personalized models are the highly biased ones.
  • The explicit signal shifts all the models beyond the Pareto front, but in an undesirable manner.

Age

ICAT (1 − stereotypical bias) vs. personalization accuracy · Spoken StereoSet+ / ELIP-Pair

  • For age, the trend is looser: most of the models saturate in the low-bias / low-personalization region.
  • On giving the explicit signal, the shift is very drastic — all models gain points on the personalization axis whereas losing them on bias.

Takeaway messages

“Current speech LLMs often fail to listen when demographics matter, yet fail to turn a deaf ear when they do not.”

  • Models do not reliably distinguish when demographic information should shape their behavior.
  • The relative unbiasedness of speech LLMs might be due to demographic deafness rather than genuine fairness.
  • Current speech LLMs largely fail to translate their perception knowledge to personalization.
  • Improving perception alone is not the key — we need to train models that appropriately use demographic information.

Datasets & examples

BASIS-Bench releases three data resources. Every spoken question below is recorded in multiple voices, so the same content appears with opposite targets depending on the speaker — pick a voice and listen.

Spoken StereoSet+
1,680
test instances · 67 age + 242 gender curated contexts
BASIS-Health
1,268
spoken questions · 9 synthetic voices
BASIS-Product
803
spoken questions · fictional brands
ELIP-Pair
521
questions · 3,697 audio clips · child/adult references
Description

Stereotypical bias. We manually re-annotated Spoken StereoSet against an explicit definition of stereotypical bias, filtering the pitfalls catalogued in the Inventory of Pitfalls in Fairness Benchmark Datasets — stereotype conflation, invalid continuations, invalid perturbations — plus demographic-specific criteria (demographic leakage and invalid gender for age; inappropriate content and social perception for gender). The model hears a first-person context and picks the most plausible continuation; ICAT measures the skew between stereotypical and anti-stereotypical selections (100 = a perfectly balanced 50/50 split).

Gender split — female vs. male speakers

Age split — male adult vs. male elderly speakers

Citation

If you use BASIS-Bench, please cite the paper.

@misc{basisbench2026,
  title         = {Personalization Without Stereotyping: Do Speech {LLMs} Know When to Turn a Deaf Ear?},
  author        = {Ambilduke, Kshitij and Brun, Caroline and Thonet, Thibaut and Nikoulina, Vassilina and Boito, Marcely Zanon},
  year          = {2026},
  eprint        = {2610.13550},
  archivePrefix = {arXiv},
  primaryClass  = {cs.CL},
  url           = {https://arxiv.org/abs/2610.13550}
}

Limitations

These datasets are evaluation tools, not recommendations for inferring or using demographic information in deployed systems. Voices are synthetic; gender labels are a controlled binary abstraction; BASIS-Health probes a sex-related distinction under explicit instruction and is not a benchmark for clinical reasoning. Inferred attributes should never be treated as ground truth. Check the main paper for an extended discussion on Limitations.